Product · AI Receptionist

An AI receptionist that picks up every time.

It answers your phone, replies to Instagram, WhatsApp and website messages, and books appointments at any hour. Nothing gets lost to a busy afternoon or a Friday night.

Revenue calculator

What are missed calls costing you?

Move the sliders to your numbers. Most businesses are surprised by the answer.

10calls

1100

£50

£50£5,000
Lost per day
£500
Lost per month
£12,708

You're missing out on

£152,500

per year

Stop losing these calls

Missed calls × average sale value × 305 working days.

Channels

Every channel, one receptionist

Phone Calls

Inbound calls answered in your tone of voice, every time.

WhatsApp

Replies and follow-ups where your customers already message from.

Instagram

DMs read, answered and sorted while you sleep.

Web Chat

Visitors get an answer instead of a contact form.

Dashboard

See what happened while you were busy

Calls answered, appointments booked, where the enquiries came from and what became of them. The dashboard turns the day's conversations into numbers your team can act on.

The Olbiatech AI Receptionist dashboard, showing live calls, bookings and enquiry analytics.
The Olbiatech AI Receptionist dashboard, showing live calls, bookings and enquiry analytics.

Capabilities

Built like a concierge, not a phone tree.

It doesn't just pick up. It handles the whole enquiry, from the first question to a confirmed booking in your calendar.

01

24/7 Answering

Calls and messages get picked up straight away, day or night. No voicemail, no enquiry sitting unread until Monday.

02

Routing & Handoff

It works out what each enquiry needs and passes it to your team the moment a person should take over.

03

Automated Scheduling

Books, moves and confirms appointments directly in your calendar.

04

CRM Integration

Every conversation, contact and booking lands in your CRM without anyone typing it in.

From ring to booking

How a call turns into a booking

  1. 01

    The call or message arrives

    Whatever channel it comes from, it reaches a receptionist that is always on.

  2. 02

    It talks to the customer

    Answers their questions, takes their details and works out how serious they are, in your brand's voice.

  3. 03

    The booking lands in your calendar

    Confirmed appointments and captured orders, with nobody on your side touching it.

Onboarding

From setup to launch, we do the heavy lifting.

A managed rollout. You answer questions about your business; we handle the rest.

  1. 1

    Discovery & requirements

    We learn your business, customer journey, existing systems, FAQs, booking process and escalation rules.

  2. 2

    Implementation

    We design the workflow, configure the receptionist, build its knowledge and connect your calendar, CRM and channels.

  3. 3

    Go-live

    Once you've tested and approved it, the receptionist goes live on phone, web chat, WhatsApp and SMS.

  4. 4

    Fine-tuning

    We review real conversations, sharpen responses and adjust the workflow to how your customers actually behave.

  5. 5

    Monitoring & improvement

    We keep watching performance and keep making updates so it stays accurate and commercially useful.

FAQ

Questions we get asked a lot.

Something else on your mind? Talk to us

Does it really sound human?

It's built for natural conversation. It follows context, copes with interruptions and handles more complex questions without sounding scripted. Most callers simply have a normal conversation.

How long does setup take?

About 7 days. You forward your calls to the number we give you and we configure the AI with your business details, services and booking preferences. No hardware and no downtime.

Can I keep my existing phone number?

Yes. We can forward all incoming calls from your existing number to the new system, so your customers can keep calling the number they already know.

What is a SIP number, and why do I need one?

A SIP number connects your incoming calls to our AI receptionist over the internet. It’s required for the system to work, but you can keep using your existing business number by forwarding calls to it. We’ll help you with the setup.

Is there a mobile app?

Yes! Our mobile app is now available, so you can access our service on the go.

Is it done for you?

Yes. A specialist builds and configures your receptionist, tests it with you and stays with you after launch.

Does it work with my calendar and CRM?

Yes. Bookings go straight into your calendar and every call, contact and transcript is logged, so your team always has the full context.

Will it work for my industry?

We tailor it to your terminology, the questions your customers really ask and the way your team works, whether you run a clinic, a salon, a trades business or a studio.

What happens if the AI can't handle a call?

When a conversation needs a person, it transfers the call to the number you choose or takes a detailed message with everything your team needs to follow up.

Is there a contract?

No long-term contract. You can cancel any time with 30 days' notice.

How secure is my business information?

Data is encrypted in transit and at rest, access is limited to authorised users, and we never sell or share your information with third parties.

Next step

See what would run itself in your business.

A 30 minute call with an AI specialist. You leave with a clear first step and roughly what it's worth. No pitch deck.

A 30-minute call, no commitment. If we're not the right fit, we'll say so.